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COVID-19

Cases By County

0
0
0

Wayne

Pike

Sullivan

AS OF JULY 18, 2020 Source: Wikipedia· About this data

STEP ONE

Cleaning & Disinfecting

01

Clean Dirty Surfaces

  1. All dirty surfaces need to be cleaned prior to application of a disinfectant. 
  2. Use an all purpose cleaner, or substitute soap and water.
  3. Focus on high touch surfaces such as doorknobs, light switches, countertops, phones and keyboards. 

02

Disinfect Touchpoints

  1. If possible use an EPA approved product.
  2. Follow the labeled instructions.
  3. Some products require dwell time, or PPE for application. 
  4. Disinfectant substitute: 4 teaspoons of bleach per quart of water. 

03

Develop A Plan

  1. Create a schedule to maintain a safe work environment.
  2. If there is high foot traffic in your workspace disinfect touch-points multiple times throughout the day. 
  3. Pre-cleaning may not be necessary if surface is free of soil.
  4. Identify sources for supplies and required PPE.
  5. Products are in short supply, don’t leave it to chance.

Let ProJan Help You Recover

ProJan can take the guesswork out of recovery by providing cleaning services, or even just provide consultation to help you create an action plan.


Deep Steam Carpet Cleaning

Nothing tells customers your business is clean like carpets cleaned by our truck mounted steam cleaning.

Disinfectant Application

Not sure how to properly disinfect your workspace? We use only CDC recommended products & techniques.

Action Plan Consultation

Even if you've got your cleaning needs covered, we can consult with you on how to get started & what needs to be done.

Textile Cleaning

Our medical rated textile cleaning system can launder bedding, clothing and small to medium cushions.

Tile Cleaning

Struggling with greasy, grimy tile & grout? Our steam cleaning system can release all that and make it look new.

General Cleaning

We can handle your entire pre-opening cleaning from top to bottom.

STEP TWO

Create Trust: Part l Employees

Now more than ever you need your business running as efficiently as possible. Employees that trust that their safety is being fully addressed will be the backbone of a successful business in a post COVID-19 world.

Here’s how to do it…

1 Have a flexible work environment

  • If possible allow working from home 
  • Create a flexible sick leave program
  • Make sure employees understand that they will not lose employment if they stay home with flu like symptoms

2 Educate staff to protect themselves

  • Instruct on how to properly wash hands
  • Stress the importance of coughing or sneezing into a tissue
  • Discourage the use of co-workers phones and office equipment

3 Maintain a healthy work environment

  • Improve ventilation with air filters and purifiers
  • Have a regular cleaning and disinfecting schedule
  • Encourage social distancing when meeting
  • If out of office contact is necessary, employ a customer/vendor vetting system

STEP THREE

Create Trust: Part ll Customers

Your facility is cleaned, you have a plan to keep it that way, and your staff is fully on board in the new work environment.

Now how are you going to get customers to feel safe?

If you’re in services or B2B

  • Communicate to your clients that you’re available and flexible with your services.
  • Reassure them that you’re putting extra effort in keeping your employees safe and healthy. 
  • Update your webpage, social media, and Google Business page with the measures you’re taking as a company.
  • Show flexibility on payment terms if you can afford it. Likely, they will remember and reciprocate. 

If you're an offline customer interaction business...

(physical retail, restaurants, etc.)
  • Incentivize your customers to shop/order online giving them a social distancing discount. 
  • Innovate your stores layout. Some of these measures may include increasing seating distance, or moving displays further apart. 
  • Reduce cash exchanges by setting up online payment. Innovation is the key here. 
  • Make your health measures clearly visible in the store.
  • Have hand sanitizers out and visible in various ares of the store. 
  • Display this customizable sign in your entry door or store window. This sign allows you to add your logo and branding while displaying why the customer can feel safe. 

STEP FOUR

Evaluate Your Business

Things are not going to be the same as before. As business owner or manager you will need to adapt to the changing landscape.

Here are some questions to consider.

How will life change for your customers?

  • Focus on offering value to your customers in the post COVID-19 world.
  • Understanding their new needs will allow you change your products and services to better serve them.

What will happen to your current competition?

  • This is a time to separate yourself from the pack.
  • Anticipate where they may be going and adjust accordingly.

Who might be your new competition?

  • Everyone is going to be making changes.
  • New competitors may arise with new ways to serve your customers.

What specific things will you need to stop doing or let go of? 

  • This is a time where companies need to be lean and efficient.
  • Take time to evaluate your true needs not wants. 

What are your new monthly forecasts and key milestones?

  • Focus on the next 12-24 months. 
  • Adjust goals to be realistic but still challenging. 
  • Look to stabilize your current position. 

Perform a SWOT analysis.

  • What are your Strengths, Weaknesses, Opportunities and Threats?
  • Being aware of these will help you rise to the occasion.

ProJan is your local COVID-19 resource.

We hope that you find this guide helpful in your COVID-19 recovery of your small business.

It is a simplified version of our resource website covid19.projanrestoration.com

Even if you're ready to tackle your own cleaning, we're here

to be the resource you need to get back on your feet.

Call us at 315-251-2541

Visit projanrestoration.com